• $25 off your first cleaning
  • locally owned & trusted
  • serving utah's wasatch front
(801) 955-8228
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Privacy Policy

1. Introduction

Daisy Maids (“we,” “our,” or “us”) is a locally owned residential cleaning company based in Salt Lake City, Utah. We respect your privacy and are committed to protecting the personal information you share with us when requesting a quote, booking a cleaning, subscribing to our mailing list, or browsing our website.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and your choices regarding that information.

2. Information We Collect

2.1 Information You Provide Directly

When you fill out our quote request form, contact us, or subscribe to our email list, we may collect:

  • Name (first and last)
  • Phone number
  • Email address
  • Home address (street, city, ZIP) for scheduling and service purposes
  • Home details (square footage, number of bedrooms and bathrooms)
  • Type of cleaning requested and preferred service date
  • How you heard about us
  • Comments or questions you submit

2.2 Information Collected Automatically

When you visit daisymaids.com, we and our analytics/advertising partners may automatically collect:

  • Browser type and version
  • Device type and operating system
  • IP address
  • Pages visited and time spent on each page
  • Referring URL (how you found our site)
  • Cookies and similar tracking technologies (see Section 6)

2.3 Communications

If you contact us by phone, email, or through our website, we may retain records of those communications.

3. How We Use Your Information

We use the information we collect to:

  • Provide services — schedule, confirm, and complete cleaning appointments
  • Send quotes and estimates in response to your requests
  • Send promotional messages and special offers via SMS or email (only with your consent; see Section 5)
  • Send service-related notifications such as appointment reminders or confirmations
  • Improve our website and services through analytics
  • Respond to inquiries and provide customer support
  • Comply with legal obligations and protect our rights

4. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Service providers who assist us in operating our website, processing payments, or delivering communications (e.g., Square for gift certificates, email/SMS marketing platforms). These providers are required to handle your data only as directed by us.
  • Analytics and advertising partners such as Google (via Google Tag Manager and Google Analytics) who help us understand site traffic and improve our marketing.
  • Law enforcement or government authorities if required by law or to protect the safety and rights of our customers, employees, or the public.
  • Successor entities in the event of a business merger, acquisition, or sale of assets, subject to the same privacy commitments.

We do not share your home address or scheduling information with any third party except as needed to complete your service.

5. SMS and Email Marketing Communications

By submitting our quote request form with your phone number, you agree to receive automated promotional SMS messages from Daisy Maids at the number provided.

  • Consent is not a condition of purchase. You may request a quote or book a service without opting into marketing messages.
  • Message frequency varies.
  • Standard message and data rates may apply.
  • To opt out of SMS messages: Reply STOP at any time.
  • For help: Reply HELP or call us at 801.955.8228.

For email marketing, you may unsubscribe at any time by clicking the “unsubscribe” link in any marketing email or by contacting us directly.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies, including through Google Tag Manager. Cookies help us:

  • Remember your preferences
  • Analyze site traffic and usage patterns
  • Deliver relevant advertising

You can control or disable cookies through your browser settings. Note that disabling cookies may affect some features of our website.

7. Data Retention

We retain your personal information for as long as necessary to provide services, maintain our business records, and comply with applicable legal obligations. If you request deletion of your data, we will honor that request to the extent we are not legally required to retain it.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

10. Your Rights and Choices

Depending on your location (including rights under applicable Utah state law), you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Delete your personal information (subject to legal retention requirements)
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us using the information in Section 12.

11. Third-Party Links

Our website may contain links to third-party websites (such as our Square gift certificate store or social media pages). This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies independently.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Daisy Maids
📞 801.955.8228
🌐 daisymaids.com/contact

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top. We encourage you to review this page periodically for any changes.